Support
- When should I contact the support team?
- How do I contact the support team?
- How do I take a screenshot?
- I cannot contact the support team through the game. What should I do?
- The game will not start for me. How can I contact the support team?
- What information do I need to include?
News
Syncing the Game
- Can I restart the game from the beginning?
- How can I play on multiple devices at once?
- How do I transfer my progress to a new device?
- My game progress disappeared. How do I restore it?
- Which parts of the game can I sync via Facebook?
- How can I sync the game with Facebook?
Puzzles
Rubies
Tricks, Boosters, and Helpers
Tournaments and Leagues
- The Games of the Ancients
- What kinds of prizes can I win in tournaments?
- What Leagues does the game have? What are they for?
- How are tournament winners determined?
- Pioneers Club tournament
- Airship Race tournament
Towns in the Games
- I lifted the curse from the Clock Tower. What do I do next?
- Where can I see how many items I already have?
- Where can I get items to save the town?
- How many buildings can I lift the curse from at one time?
- How do I free a town?
- Which buildings make up the town of Darkchester?
Ideas and Suggestions
Game Settings
Friends in the Game
- Why am I unable to send gifts to friends?
- How often can I send gifts to friends?
- How do I request gifts from friends and where do I claim them?
- How do I send gifts to friends?
- What gifts can I send to friends?
- How do I add friends in the game?
Collections
In-Game Purchases
- How can I prevent accidental purchases in the game on Amazon?
- How can I prevent accidental purchases in the game on Android?
- How can I prevent accidental purchases in the game on iOS?
- Can I beat the game without making any purchases?
- How do I find my receipt with the transaction number on my device?
- How do I cancel a purchase and get a refund?
Lives
Levels, Elements, and Match-3 Tasks
- Do I lose hearts when an infinite lives timer is active?
- Raven
- Dice
- Wind-up Clock
- Box of Fireworks
- Bookshelf
General Information
- What is the point of the game Clockmaker?
- What do I have to do to save the town?
- How do I play the match-3 puzzles?
- What else can I do in the game?
- Lives
- Rubies
Game Events
- What are game events? What kinds of events are there?
- Weekly Event (20 levels)
- Shop of Wonders (5 levels)
- Mr. Sparkles' Rabbits (5 levels)
- Marathon – Two-Week Event (70 levels)
- Jewelry Box