Roger That

Problems with purchases

• What should I do if I find a purchase that I didn't make?
• What should I do if I didn't receive my purchase in the game?
• Why can't I make a purchase?

Managing purchases and subscriptions

• How do I cancel a purchase and get a refund?
• How do I pay for in-game purchases?
• How do I change my payment method?
• Where can I view my purchasing history?
• How do I turn off in-game purchases?
• How do I avoid accidental purchases?

Account

• How do I save my game progress?
• How do I start the game again from the beginning?
• Exporting progress
• What can I do if I lose my game progress?

Announcements

• What's new?
• How do I leave a review of the game?

General Information

• About the game
• Player's level and experience
• How do I merge and create items?
• How do I get rubies?
• How do I get energy?

Items and Resources

• Golden Keys
• Tasks and expeditions
• How do I get chests?
• How do I get pickaxes?
• How do I get apples, grapes and bread in the Pirate Capital?

Technical Problems

• The game lags, crashes, or won't launch
• The game is slow
• I can't connect the game to my Facebook account. What should I do?
• Network problems

Game Settings

• How do I change the game's language?
• How do I change my profile name in the game?
• How do I turn off sound and music?

Troubleshooting

• How do I check how much free space I have on my Apple device?
• How do I check how much free space I have on my Android device?
• How do I turn off the notifications the game sends?
• How do I take a screenshot or screen recording?
• How do I reinstall the game?
• How do I update the game?

See all 7 articles

How to contact Support

• How do I send a message about an error or problem in the game?
• I can't launch the game. How do I contact the support service?
• How do I contact the support service?