To contact the support team, open the Settings menu and tap the Support icon with the bug on it.
A window will open with information about your current game version and ask if you want to report an issue. If you do, then tap Yes.
Next, a window will pop up in which you can describe the situation in detail and attach a screenshot. Please do not delete the technical information and the file attachment that are automatically generated as part of the message.
Send your message and go to your inbox. If the message was sent successfully, and we received it, you should receive an automatic reply via email with your request number. If you do not receive the automatic reply within a few minutes, check your internet connection and make sure that your email address is correct before trying to send the report again.