How can I cancel a purchase and request a refund? September 16, 2020 09:56 All purchases are processed by the app store you used to install the game. If you want to request a refund, please contact the app store's support service using one of the links below: For iOS devices For Android devices Related articles My purchase didn't appear in the game How can I avoid making accidental purchases in the game? How do I find my payment confirmation with the transaction number on my device? When do new levels appear? How does the "Hat" card work? Comments 0 comments Article is closed for comments.