If you were connected to Facebook, you can reinstall the game and try linking it to your Facebook profile again in the settings menu. When connected, the game will prompt you to select the progress you want to load: the old progress that has been saved previously, or the new progress, where you will start the game from the very beginning. Please be careful when choosing — you could accidentally save the wrong game progress and lose it forever. If this doesn't help, please contact support.
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