The game is slow

If the game is working slowly, there are a few ways to correct this:

  1. Restart your device and try to log on to the game again.
  2. Check if there are updates available for the game.
  3. Check if there are updates available for your device.
  4. Delete the game from your device and download it again from the relevant app store. Ensure that your account is synchronized with your Facebook account so as not to lose your progress.

    If, after all these actions, the problem remains, then please contact our support service. If possible, indicate the following information:
    - Whether the game works slowly as soon as it is launched or after some actions.
    - Whether the game works slowly all the time or the problem disappears after some actions.
    - When the problem was first noticed (after updating the game, reinstalling the game, etc.).
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